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Appointment
(confidential and reliable)

Helen Yeung
coachinghelen118@gmail.com

778-865-7288

PRIOR TO YOUR 1ST SESSION WITH YOUR APPOINTMENT, PLEASE TAKE A MOMENT TO COMPLETE THE FOLLOWING DOCUMENTS: 

- Intake Form​  

- Pre-questionnaire​  Free 15-minute consultation
( * You will get an e-mail with all the details )

Free 15 minute consultation

(confidential and reliable)

Serve You Sincerely & confidential

​Fee: to be discussed, discount for teens and family

Payment Policy & Method 

 

ALL video coaching sessions must be prepaid via e-transfer before the session begins.

 

Cancellation policy

A 24-hour cancellation policy is in effect. Clients are responsible for payment when sessions are missed or canceled within this time period.

Technical difficulties

If there are any technical hitches from my side, or from the software provider, your session will be rearranged or refunded. However, it is your responsibility to make sure that your computer is working correctly ahead of the session.

 

If there are technical hitches from your side, depending on the nature of them (ie if it was avoidable) then the fee will not be refundable. As with live sessions, if there are any delays, the session will still need to end at the allotted time.

 

Insurance Coverage

Some extended health care plans provide coverage. To learn what your insurance provider requires for coverage, please contact your service provider directly.

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